Enterprise Change Management and Business Transformation
Business Architecting transformation and change for the region's premier facilitator of logistics, transport, and trade
Situation
- Regional maritime organization embarked on 10X growth strategy expected to result in multibillion-dollar revenue growth over the period of five years
- The goal was to transform the organization’s business model and align the organization to deliver against the new model
- This involved developing new ways of doing business, growth through acquisitions, contracting and delivering high value services
Challenge
- Aggressive timetable and seismic shift in the business operating model created a tremendous pressure on the key stakeholders to act while minimizing room for error
- Business transformation required to secure desired results highlighted the criticality of effective change leadership, with leadership alignment and managing resistance emerging as key challenges
- Moreover, business change management required creating a vision that inspires and engages people
- Most importantly the change scope and magnitude required a precise definition in order to create accurate roadmap and mitigate risks
Action
- Agile Dynamics team of experts developed a robust approach scope and size the change while accounting for the culture and the top team effectiveness
- Our team evaluated external market trends and developed business scenarios to account for multiple futures
- In addition we developed an in-depth perspective on client’s business capabilities AS-IS and the future state
- Quantified capability proficiency levels and value to identify high impact business capabilities and further refined results by evaluating value streams
- Based on the gap analysis we conducted business impact studies based on the scenarios and estimated ROI and risk across each business intervention
Result
- Executive leadership changed the roles and assignments of critical management areas based on the assessment results
- They implemented business transformation roadmap and portfolio management approach to change within prescribed timetable, and without delay while mitigating associated risks resulting in $100M++ cost saving
- Our intervention led to steady levels of employee engagement during the transition throughout Day 90 targets