Staff Utilization Rate and Workload Analysis

Working on the post acquisition integration and business realignment, client had to rebalance its headcount in their refinery (2,450 headcount)
After the acquisition of the government run and operated refinery significant investments were made toward the modernization and business process and culture integration
Two new facilities were commissioned totaling over US$500M investment to significantly increase the production capacity
These investments required significant addition to headcount adding complexity to almost all aspects of human capital management

Number of units had jobs with evident surplus and/or deficit of incumbents but absence of internal capabilities to assess the size and magnitude of the gap
The organization struggled negotiating with the unions on the workload distribution and employee utilization rate that was causing continuous increase for the overtime compensation
The workload distribution between the organization and subcontractors and suppliers was at a disbalance preventing significant productivity improvements
Failing to reach the performance targets due false assumptions used in planning and scheduling of resources

Launch the project and receive the support of the Company’s top management to implement workload analysis study
High level review of the current state of the company related to the human resources
Categorize the jobs and determine the study’s scope of analysis Workload analysis and staff utilization rate was measured – appropriate number of employees was identified for each of the assessed units
Corrective actions were identified and the financial impact on the budget was assessed

Enabled the client identifying the actual needs of human resources both in terms of quality and quantity in the short term and long term
Maintaining the appropriate number of employees in the work system, to ensure not to prevent or delay performing the assigned tasks
Ensured the effective and efficient use of the organizations resources and enhanced the organization productivity
Improved the performance of the various units of the organization

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